Services

We provide ALL the building blocks you need to not only develop, but to assure the ongoing improvement of cultural & linguistic competence of your healthcare organization.

Below is just a small sample of the services we provide:

Customized Training Courses and Workshops

All topics & training fully adapted to your specific needs

Example of available programs:

• Clinically based training for medical and nursing staff: Needs, expectations, health/illness beliefs and practices of each of the specific patient populations you serve and unique tips for improving communication and relationships with them
• For administrators: How to implement the CLAS Standards and Joint Commission guidelines and meet the service needs & expectations of current & targeted future populations
• For triage, admissions and other direct patient contact staff: Communication across language and cultural gaps
• For your international staff: English and accent correction classes
• For your internal training staff: Train-the-trainer workshops